Introducing our eco-friendly solution to your daily skincare routine - our pack of three reusable face pads! Crafted with the environment and your skin in mind, these pads are the perfect alternative to single-use cotton pads.
Designed for both makeup removal and gentle face cleansing, these soft and durable pads are made from premium, sustainable materials that are gentle on your skin and the planet. Simply add your favorite cleanser or makeup remover, and let the plush texture of these pads effortlessly lift away impurities and makeup, leaving your skin feeling refreshed and rejuvenated.
Each pad is washable and reusable, allowing you to reduce waste and minimize your environmental footprint without compromising on quality or effectiveness. Whether you're at home or on the go, these versatile face pads are your go-to solution for a clean, glowing complexion.
Reusable Face Wash Pads - 3 pack
Returns & Refunds Policy
Last updated: January 2025
Thank you for shopping with us. We want you to love your makeup brushes, but if you're not completely satisfied, we’re here to help.
Your Right to Cancel
Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This applies to online purchases.
To exercise this right:
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You must notify us of your decision to cancel by email at [Insert contact email].
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You must return the items to us within 14 days of notifying us.
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We will issue a full refund, including the basic delivery cost (if charged), within 14 days of receiving the returned goods.
Returns Eligibility
To be eligible for a return:
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Items must be unused, unopened, and in their original packaging.
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For hygiene reasons, we cannot accept returns of used or opened makeup brushes unless they are faulty.
We reserve the right to refuse returns that do not comply with these conditions.
Faulty or Damaged Items
If your item is faulty, damaged, or not as described:
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You are entitled to a full refund or replacement.
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Please contact us within 30 days of receiving your order.
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We may request photographic evidence of the issue and will cover the cost of return postage.
How to Return an Item
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Contact us at hello@bridalmakeupbysam.com with your order number and reason for return.
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We will confirm the return address and instructions.
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Ensure items are securely packaged.
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Obtain proof of postage – we recommend using a tracked service.
Refunds
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Once your return is received and inspected, we’ll notify you of the refund approval.
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Refunds are processed to your original payment method within 7–14 business days.
Exchanges
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We only replace items if they are defective or damaged.
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If you need an exchange, email us with details of the issue.
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Shipping Policy
Last updated: January 2025
Thank you for shopping with us! We aim to get your makeup brushes to you quickly, safely, and reliably. Please see below for our shipping information.
UK Shipping
We currently ship to addresses within the United Kingdom only.
Shipping Options:
Service Estimated Delivery Time Cost Royal Mail Tracked 48 2–4 business days £4.95 Royal Mail Tracked 24 1-2 business days £8.95 -
All orders are shipped via a tracked delivery service.
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You will receive a shipping confirmation email with tracking details once your order is dispatched.
Processing Times
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Orders are typically processed and dispatched within 1–3 business days.
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Orders placed on weekends or public holidays will be processed the next working day.
Delivery Delays
While we do our best to ensure prompt delivery, occasionally there may be delays due to courier issues, weather conditions, or peak times. If your order is significantly delayed, please contact us and we’ll be happy to help.
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